Product returns: Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible.

To return any items that are damaged or expired or not as per your original order, Please return these products to the delivery person along with a remark on the delivery challan. Please contact customer service by email through the contact us link on the website. Mention the return of products along with the order number, and the date of delivery.

All returned items must be accompanied by a copy of the original receipt, a return/exchange authorization number, and in unopened, saleable condition.

Postage and charges for the return of these will not be refunded.

Please note that in any case we cannot offer exchanges or refunds on any sale, opened, or used products.

Please allow one to three weeks from the day you return your package for your refund request to be processed. You will be contacted once your return is complete.

Dispatch :

Due to courier timelines, all orders received before 2 p.m will be processed on the same day. Orders received after 2 . p.m. will be processed on the next business day. Orders are not dispatched on Saturdays, Sundays, and public holidays.

Disclaimer: “We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”. Thank you for visiting www.flavoursavenue.com